About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data is visible.
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail has no access to our inbox and we treat all our email traffic confidentially.
MultiSafepay for handling (part of) the payments in our webshop we use the platform of MultiSafepay. MultiSafepay processes your name, address and place of residence and your payment information such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All the above mentioned guarantees regarding the protection of your personal data also apply to those parts of MultiSafepay's services for which they engage third parties. MultiSafepay will not retain your data longer than permitted under the statutory periods.
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out deliveries. This requires us to share your name, address and place of residence information with DHL. DHL only uses this data for the purpose of executing the contract. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.
External sales channels
We sell (part of) our articles via the platforms Bol.com and Zalando. If you place an order via either of these platforms, Bol.com or Zalando shares your order and personal data with us. We use this information to process your order. We treat your data confidentially and have implemented appropriate technical and organizational measures to protect your data from loss and unauthorized use.
General purpose of processing
We use your data exclusively for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Data collected automatically
Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation with fiscal and criminal investigations
In appropriate cases, Kemerink eCommerce may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by law.
We will retain your data for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. We are required by applicable administrative requirements to retain invoices containing your (personal) data. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Right of inspection
You always have the right to inspect the data that we process (or have processed) and that relate to your person or can be traced back to you. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data together with an overview of the processors holding this data, indicating the category under which we have stored this data, at the e-mail address known to us.
Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing habits and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to provide, among other things, targeted advertisements (Adwords) and other Google services and products.